iView

Support:

Contact
support@iviewtech.com


SUPPORT


What's New:


9/19 iCMS Update

9/12 MAC Software for
iD-Series DVR

9/12 SD Pro v.47-Dual View

Firmware Update

9/12 XD-16 Pro-V v.47-Dual View

Firmware Update

 

9/12 HD-32 Pro v.46

Firmware update

9/12 iD DVR v.33

Firmware update

9/12 HD-16 Pro v.33

Firmware update

79/12 HD-8 Pro v.33

Firmware update

 

7/15/12 XD-16 Pro v.45 Firmware Update

7/15/12 HD-32 Pro v.45

Firmware update

7/12/12 iD DVR v.32

Firmware update

7/10/12 HD-16 Pro v.32

Firmware update

7/10/12 HD-8 Pro v.32

Firmware update

Technical Support

 

Thank you for visiting iView Technology

You may browse through our Technical Support sections of the website for

* Latest firmware download

* Application programs

* Frequently Asked Questions (FAQ)
* Marketing Materials

 

For technical support, Please contact your local Installer/Distributor.

 

If you continue to experience technical difficulties, you may also contact us: support@tw.iviewtech.com

Please include the following information when you contact us, so we may expedite our services to you:

1. Model Number & Serial Number of the product

2. Name and Telephone# of the Distributor/Reseller/Installer where you purchase from

3. Please describe your problems symptons as detailed as possible

4. Please include Snap Shots of issues and IP address of your devices if there is any

 

Thank you,
Technical Support iView Technology

Downloads: DVR Firmware (Current Models 2012)

  Current Models 2012    
  SD-Series ( Dual Monitor Support )    
  SD-4/8/16 Pro / SD-28 Pro Hybrid / SD-416 Pro Hybrid version.47-Dual View
  XD-Series ( Dual Monitor Support )    
  XD-16 Pro-V version.47-Dual View
  XD-Series    
  XD-16 Pro version.46
  HD-Series    
  HD-32 Pro version.46
  HD-16 Pro HDMI version.33
  HD-8 Pro HDMI version.33
  iD-Series    
  iD-16 version.33
  iD-8 / iD-4 version.33
  OEM    
  AC-8 / AC-4 version.33 ( 10/1/12 )

 

Downloads: DVR Firmware Archive (Discontinued)

       
  Discontinued Models    
       
  XD-Series    
  XD-4X / XD-4 Discontinued version.28
       
  HD-Series    
  HD-116 / HD-116-V / HD-108 / HD-104 Discontinued version.97
  HD-8X / HD-8 Discontinued version.28
       
  HL-Series    
  HL-624 Discontinued version.13
  HL-104 Discontinued version.97
       

 

 

Downloads: DVR Application for x86 Windows XP/Vista/7

    Microsoft Windows XP/Vista/7    
 
icms
CMS (Central Management Software) 9/19/12  
 
iView DVR AP software x86
Remote Access Sofware
For XD-4/4X , HD-8/8X , HD-8/16 Pro , iD-4/8/16
5/4/12  
 
iView DVR Pro AP software x86
Remote Access Sofware
For XD-16 Pro , HD-32 Pro , SD-4 Pro , SD-28 Pro Hybrid
6/4/12  
 
Convert .IRF to .AVI Tool 5/30/12  
 
Video Playback Software 5/30/12  
         
         
         
         
         

Downloads: DVR Application for MAC OS version 10.6 or above

   

Apple MAC OS 10.6 or above, Intel C2D or above

   
 
iView DVR AP software x86
Remote Access Sofware
For XD-4/4X , HD-8/8X , HD-8/16 Pro , iD-4/8/16
9/12/12  
 
iView DVR Pro AP software x86
Remote Access Sofware
For XD-16 Pro , HD-32 Pro , SD-4 Pro , SD-28 Pro Hybrid
6/4/12  
 
Video Playback Software 5/30/12  
 
     
         
         
         
         
         

Downloads: Network IP Camera Application for x86 Windows XP/Vista/7

    Microsoft Windows XP/Vista/7  
 
iView IPC-series Network IP Camera Software
       
 
iView CZ-series Network IP Camera Software
       
       
       
       
       
       

FAQ: DVR Installation

 
 
 
Basic DVR Installation  
 
My DVR is funtioning, but my Remote Controller is not working?  
 
Update DVR firmware ( HD-16/8 Pro, iD-4/8/16 and older models )  
 
What is my gateway?  
 
How to setup DYNDNS ?  
 
My screen is rolling, is there something wrong?  
 
How to use Fast Browser Viewing?  
 
How to connect Microphone to DVR?  
 
How to install iView DVR APP to my iPhone/iPad?  
 
How to setup Motion Recording?  
 
Update DVR firmware ( HD-32 Pro, XD-16 Pro, SD Series DVR ) 7/15/2012

FAQ: DVR Networking

 
 
 
Basic DVR Networking Procedure * Open with Internet Explorer *  
       
 
Basic DVR Networking Installation  
 
DVR Port Forwarding  
 
What is minimum required bandwidth for DVR?  
 
Windows 7 Log In  
 
How to do remote backup on PC?  
 
How to convert backed up video to AVI format?  
 
Windows IE Log In  
 
How to setup EZDNS?  
 
DVR is working properly, but can not login via IE9 or 3G/4G on phone  

FAQ; PTZ Cameras

 
 
 
Basic PTZ Operations on DVR remotely  
 
Program CZ-53x Series IR PTZ for Auto-Pan, Cruise, Track Special Functions  
 
   
 
   
 
   
 
   
 
   
 
   
 
   

FAQ: Network IP Cameras IPC Plug & Play Cameras

 
 
 
How to setup Wi-FI for my wireless IP Camera?  
 
I forgot my 4-digit password, how to reset my IP Camera?  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
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